1. Information We Collect
We collect information that you provide directly to us when you:
- Place an order: Name, phone number, email, delivery address
- Contact us: Name, email, subject, and message content
- Use our website: Browser type, device information, pages visited
2. How We Use Your Information
Your personal information is used to:
- Process and deliver your orders
- Send order confirmations and shipping updates via SMS/WhatsApp
- Respond to your inquiries and provide customer support
- Improve our products and website experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Delivery partners: To ship your orders
- Payment processors: To process your payments securely
- Legal authorities: When required by law
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encrypted data transmission (HTTPS)
- Secure storage of personal data
- Limited access to personal information by authorized personnel only
- Regular security audits and updates
5. Cookies & Tracking
Our website uses cookies and local storage to:
- Remember your language preferences
- Maintain your shopping cart contents
- Improve website performance and user experience
You can disable cookies through your browser settings, but some features may not function properly.
6. Third-Party Services
Our website may use third-party services for:
- Web3Forms: Processing contact form submissions
- WhatsApp Business: Customer communication
- Google Fonts: Typography rendering
Each of these services has their own privacy policies governing the use of your information.
7. Your Rights
You have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
8. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Phone: +91 90563 11582
- Email: sukhbaaniayurveda@gmail.com
- WhatsApp: Chat with us
